Knowledge Base

Thunderbird (MacOS)

Tutorial on adding an email account to Thunderbird on Mac OS using Autodiscover

Prerequisites:

  • A Thunderbird account
  • An email account that supports Autodiscover

Steps:

  1. Open Thunderbird.
  2. Click the Menu button (three horizontal lines) in the top-left corner of the window.
  3. Select Account Settings.
  4. Click the Account Actions button (gear icon) and select Add Account.
  5. Select Email Account and click Next.
  6. Enter your email address and click Next.
  7. Thunderbird will try to automatically configure your account using Autodiscover. If this is successful, you will see a confirmation message.
  8. If Autodiscover fails, you will need to enter your account settings manually.
  9. For IMAP:
    • Enter morwen.planetnoc.net as the server.
    • Enter 993 as the port.
    • Select Use SSL.
    • Select Authentication required.
  10. For POP3:
    • Enter morwen.planetnoc.net as the server.
    • Enter 995 as the port.
    • Select Use SSL.
    • Select Authentication required.
  11. For SMTP:
    • Enter morwen.planetnoc.net as the server.
    • Enter 465 as the port.
    • Select Use SSL.
    • Select Authentication required.
  12. Click Next.
  13. Enter your email password and click Finish.

Your email account will now be added to Thunderbird and you can start using it.

Troubleshooting:

If you are having trouble adding your email account to Thunderbird, try the following:

  • Make sure that your email account supports Autodiscover. If you are not sure, contact your email provider.
  • Check your internet connection.
  • Try entering your account settings manually.
  • Restart Thunderbird.

If you are still having trouble, contact Thunderbird support for assistance.

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